Monthly Prorated Maintenance

The purchase of a product includes one year of maintenance starting on the day the product is first activated.

For your product to be upgraded to the current version, it is necessary to have continuous maintenance. If your maintenance has expired, you must renew it from the date of expiration. For example, if it expired 5 months ago, and if you renewed for a year, you will end up effectively with only 7 months of maintenance from today.

Previously, to keep the maintenance current beyond the first year, it was necessary to purchase one or more years of additional maintenance. Now, for customers who may need to extend maintenance for a period of more than a whole year, it is possible to purchase maintenance in monthly increments at a rate equal to one twelfth of the current annual rate beyond the year.

If you have any questions regarding the prorated maintenance policy or need asssitance, please get in touch with us.

How to get in touch with us . . .

E-mail: support@premierbiosoft.com

Tel: 888-847-7494(Toll Free)/ 650-856-2703

Fax: 650-618-1773

Live Chat: with our support executives

Telephone Support Hours:
We are pleased to announce our extended Phone Service Hours.